Returns & Exchanges.

At Konkretus, we’re very proud of every product we design and manufacture. Our priority is for you to be satisfied and happy with each product you purchase. We’re a customer centered company and for us your full satisfaction is a goal we chase every day. We promise you’ll get top quality and top design products in every order. If, for any reason, you’re not satisfied with your product, we’ll gladly replace it for a new one or issue a full refund of your money (we hope it’ll be the first one).

To make a return, please contact us (in case you bought it through our website) or the retailer from which you originally purchased your item to process your return.

Please adhere to the following return policy:

  • All returned merchandize must be in resalable condition.
  • Send the product in its original package.

 

Exchanges

If you simply changed your mind or ordered the wrong item and want to return your purchase for an exchange, please contact our sales representative or the retailer from which you originally purchased your item to process your return.

Damaged or Defective Items

Konkretus promises to deliver top-quality, top-design products, in mint condition. If the items you received items that are damaged or defective in any way, please contact our sales representative or retailer from which you originally purchased your item to process your return. If you have any other questions or concerns, please feel free to email us at info@konkretus.com.

 

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